SIN CITY BOOK ART
COVERS MATTER!
Can I get a back and spine for my cover so it can be used in print?
It depends on the cover. If you don’t see a paperback option, please contact us with the name of the cover you are thinking of buying beforehand to request pricing and availability either by using the “Contact Us” form or via email at: ajosey@sincitybookart.com.

What payment methods do you accept?
We offer two payment methods: PayPal and credit card.

What is your returns/refund policy?
Refunds on premade book cover designs will only be accepted if the order is still in processing. Once the cover has been processed and emailed to the customer, refunds are no longer offered.  Request a refund through our contact form, remembering to include your order number.
There was a book cover that I really wanted, but when I went to purchase it I discovered it was out of stock?
All book covers are exclusive and will only be sold once on a first-come first-served basis. 

I just placed an order for a premade book cover design and submitted payment but my order still says pending?
All payments are verified before your order is processed. This is to help prevent fraud.

How long will it take for my cover to be delivered?
All covers are delivered by email. Expect to receive your cover within 72 hours. If you haven’t received your cover art after this time, please email ajosey@sincitybookart.com.  Be sure to check your spam folder first though, as emails have been known to end up there.

Do you offer instant downloads of your eBook covers?
No, because we have to edit the generic text before sending covers out. Once this is done, usually within 24 to 48 hours of receiving an order, covers are sent out via email.

Can you add the text for my cover design?
Yes, your designer can add the text to your cover. There is a box on the checkout page called Notes; you can add your cover text there. If you don’t do that, your designer will contact you after you’ve made your purchase to ask what text you would like to have added.

​Can I get a custom cover?
​As, I am the only designer, I am not officially taking custom orders, but don't hesitate to ask as that could change.

Are your book covers exclusive?
All book covers on Sincitybookart.com are 100% exclusive and only sold once.
Note: We make use of stock photography so we cannot guarantee that the image/s in your cover will not be used on other covers, only that your cover will never be recreated.